Note: You will require your PC/Laptop to perform this task and unfortunately can not be done via your mobile
The COVID-19 Emergency Response Centre module is a simplified mechanism connecting businesses/consumers and trades businesses with a one-step SMS response to any trades related repairs and maintenance requests (i.e. Plumbing, Electrical, Cleaning, General Maintenance, etc.) anywhere in Australia.
Trades Associations are already in partnership with i4Tradies and recommend its customer experience management platform to their members.
This is a simplified job lead generation mechanism efficiently connecting you as a trades business with residential or commercial clients in your local area. As a member of your Trades Association, you will have access to i4T Emergency Response Job Lead dashboard to accept new jobs irrespective of which job management platform you use.
In order for you to start getting new job leads from i4T Emergency Response, you need to sign up for the service by providing your business registration certificate, liability insurance and COVID-19 certification. Upon validation of your documents, you will be confirmed as an eligible and trusted trades business to receive job leads.
Once you have successfully signed up for using i4T Emergency Response Center, you will be given access to a dashboard with a username and password. Upon logging in, you will be able to access the new leads sent via the i4T ERC. You will be also alerted via SMS.
The subscription fee for i4T Emergency Response Center is waved-off through the entire Covid-19 recovery period, which is currently expected to last until August/September 2020. Your accepted job lead will cost $5.00+GST per lead. Note that your Trade association may also waive or discount the lead generated costs. Please refer to your offer letter sent during the registration process.
Every Job Lead you claim will cost $5.00+GST. However, if you a member of an Association, you may be given a discount. Please refer to your association offer letter.
All trades business with a service category and job location matching customer job request will be notified of the new lead coming in. The first one to accept the request will be awarded the new job.
Trades business will be allowed to accept a maximum of 3 jobs per 90 minutes to allow fair distribution between trades businesses operating in the same location. This allotment of jobs might change based on the number of jobs available in your area of service.
You will get jobs based on the service categories you have chosen and the location you have selected at the time of signing up. Your service category and location will be matched with customer’s job description.
While the i4T Emergency Response Center has been created in the wake of the current COVID-19 situation and the impact businesses are feeling as a result of it, we intend to continue the program even after the recovery period is over.
i4Tradies Emergency Response Center will be jointly marketed between i4Tradies and Trades Associations to the general public via online social media, TV, radio and print media channels and state and government sources to let the wider community to know about it.