Running the family owned and operated plumbing business for more than 20 years, I’ve come to a point where plumbing is no more just a profession. I strive to improve the health and well-being of families and businesses and my passion to help people restore their lives back to normal, is what keeps me going every single day.
With a focus on keeping our customers happy, for decades I have been leading P.A.D Plumbing (P.A.D.Plumbing in one line) with the mission to provide unforgettable customer experience and getting the job done right the first time, every time.
As a progressive Trades Services company based in Melbourne, we believe in constant innovation in our service delivery and customer service. We have thus made digital transformation an integral part of our business growth strategy.
This leads me to seek digital consultation and training to keep up with the emerging technology trends in the plumbing industry, specifically field service management.
As a result, we have partnered with one of Australia’s emerging Trades Services Business Management apps, i4Tradies, to make it easy for our customers get quotes and keep track of job progress anytime, anywhere and most importantly building a trusted relationship on an on-going basis. This has helped our customers to become brand ambassadors to grow our business.