Co-Founder & COO
I'm the Chief Operating Officer at i4Tradies | Innovative Customer Experience Management (CXM) Platform for Trades Services Sector in Australia. In this role, I lead the company’ total operation, digital innovation & product strategy overseeing a highly skilled professional team.
I'm a Jury Member of the United Nations’ World Summit Awards Global Contest, that selects and promotes the world’s best Disruptive Digital Innovation Technologies with Positive Impact on Society. I’m also appointed as the National Expert for Australia by the UN WSA to spearhead the World Summit Awards Australian Chapter.
Prior to taking up the COO position at i4Tradies in 2017, I worked as the Head of hSenid Outsourcing, a wholly owned subsidiary of hSenid Software International. Over my 10+ years’ career at hSenid Group, I have managed 50+ large-scale IT projects spanning across multiple sectors varying from Telco, HR, e-Commerce, Finance, Healthcare, and Entertainment.
I have a strong passion for Mobile Apps and have managed over 70 Mobile App projects during my tenure at hSenid Group. I also Co-Founded mobile/wearable apps "FlipBeats" & "Expense Tracker 2.0" which won 13 international awards to-date, while generating enormous media buzz and user satisfaction. These Apps have an active user base of over 1 Million worldwide.
Before joining hSenid Software International in 2006, I worked as an MIS Consultant to NDB Bank reporting directly to the Banks’ top management.
I have an MBA with Distinction from the Cardiff Metropolitan University (UWIC) UK and a B.Sc. (Hons.) in Management Information Systems (MIS) from the University College Dublin (UCD), National University of Ireland (NUI).
I also have contributed to the Academia by lecturing in the fields of Project Management, HCI, Usability Engineering and Multimedia at APIIT - an affiliate to Staffordshire University UK and at IIHE - an affiliate to the University of Wales UK.