Press Release - September 25, 2020 Melbourne, Australia (September 25, 2020) - Tradies Software Pty Ltd trading as i4Tradies, the leading Customer Experience Management Platform as a Service (PaaS) provider for the Trades Services Industry, as part of their global expansion strategy signed an agreement with Emergency Trades Services Pty Ltd trading as ETS to become the Master licence holder for the Oceanic Region (Australia, New Zealand, Papua New Guinea and the South Pacific Islands) from 1 November 2020.
This strategic alliance between i4Tradies and ETS broadens the scope of the platform's already growing user base to empower 1000s of trades companies that subcontract for the latter. This not only transforms how service providers operate, but also has the potential to change the lives of businesses and consumers, making it simpler for them to access certified professionals local to them.
Since its inception, i4Tradies has been at the forefront in revolutionising the trades service industry through cutting edge technology and responsive service.
With the COVID-19 pandemic giving rise to new challenges for trades professionals, i4Tradies has continued to push the boundaries in what is possible with technology. The platform has become a seamless connector for property/strata/hotel management companies, trades services businesses, tradies and end consumers. Built on the premises of transparency, efficiency, compliance, and safety, i4Tradies’ new ecosystem closes the loop between trades stakeholders as a platform streamlining operations from finding jobs to quoting, tracking progress and invoicing in real-time.
Logan Nathan, Founder/CEO of i4Tradies said, “Success for the Trades Services Industry is at the centre of everything we do at i4Tradies. This inspired us to come out strong against all odds during the COVID-19 pandemic. Also, highlighted the need for Trades Services industry to fast track the changes required in the post COVID-19 pandemic business environment”
“This collaboration is a great opportunity for us to provide more value for our mutual customers in Australia and beyond, establishing i4Tradies as a truly global platform”, Logan added.
With this licencing partnership, i4Tradies has now transitioned from a Software as a Service (SaaS) model to Platform as a Service (PaaS), accelerating the company’s capabilities to enter other global regions. This opens limitless possibilities for the trades service industry which, experts predicted, will grow rapidly over the next 2 - 3 years.
“As a 24/7/365 emergency trades services provider, we’re always looking to deliver new solutions for our trade professionals and consumers via streamlined processes and integrations”, said Darren Siemsen, Managing Director, Emergency Trade Services. “i4Tradies has completely changed the face of customer experience in the industry through omnichannel technologies such as cloud and mobile. Together, we have tremendous possibilities to improve how people work, not just in Australia, but in the Oceania region.”
Commenting on this alliance, Sachi Wickramage, Co-founder, COO - i4Tradies, said, “With this monumental step, the i4Tradies team will continue to develop the revolutionary technology behind the platform, while ETS will drive trade rollouts and day-to-day operations with their expanded skilled workforce”. He further added, “This move leverages our respective strengths, thereby enabling us to better empower the industry, and keep taking great strides in the right direction”.
About Tradies Software Pty Ltd trading as i4Tradies.
i4Tradies (i4T) is a revolutionary platform supporting the Australian Trades Services industry with the ultimate Customer Experience Management PaaS (Platform as a Service) solution to help businesses take back control of their day to day operations and build meaningful relationships with their consumers. Having identified the technology shortfalls and lack of an end-to-end approach to address service delivery loopholes, i4Tradies new ecosystem bridges the gap amongst Property/Strata/Hotel Management Companies, Trade Services Companies, their employees and their consumers, with its holistic 360-degree approach to entire Customer Experience ecosystem
For more information about i4T, visit www.i4tradies.com.au.
About Emergency Trades Services Pty Ltd trading as ETS.
Emergency Trades Services (ETS) delivers high quality professional trades people at competitive rates for trade service consumers across Australia. While covering a range of specialist trades, ETS also works with direct insurance claims and property/strata/hotel repairs and management sectors.
With a mission to provide a better way to manage emergencies and routine repairs and maintenance, while enabling trade service businesses to grow, ETS technicians and service professionals are available 24/7, 365 days of the year.
For more information about ETS, visit emergencytradeservices.com.au
Logan Nathan, Founder / CEO, i4Tradies
Phone: 0457 872 343
Darren Siemsen, Managing Director, Emergency Trade Services
Phone: 0437 126 237