Trades Services Providers are starting to reap the benefits of the next generation Tradies software as i4Tradies officially rolls out to the Australian Market.
MELBOURNE, Australia, July 6, 2017 – (Press Release) — i4Tradies revolutionary Field Service Management SaaS (software as a Service) solution has received a warm welcome by progressive Trades Services providers across Australia seeking to transform the traditional way to running their business.
Founded by Digital Transformation influencer, Logan Nathan, based in Melbourne, i4Tradies aims to fill the present void in the industry that made it impossible for Trades Services business owners, their employees and their customers to get in touch and stay on the same page with respect to work progress.
"i4Tradies offers an end-to-end approach for customers and businesses alike," explains Logan. “From a customer point of view, they can download the app on their smartphones and find the most suitable local Tradie based on his/her credentials. From a business perspective, i4Tradies offers a holistic Customer Experience Management solution, covering everything from receiving and responding to job requests, allocating jobs to employees based on skills level and job proximity, electronically invoicing customers, receiving payments and generating new leads through referrals," Logan added.
When it comes to adopting technology, Tradies in Australia seem to be on the back foot. Lack of technical expertise and absence of motivation to challenge the status quo have long remained a hurdle in the way to improve internal business processes and build stronger relationships with their customers.
However, more recently, Aussie Tradies are realising the need to live up to their customer’s expectations, which means not just delivering the actual service right but to refine every single customer touchpoint from start to finish.
Paul from PAD Plumbing, a leading Plumbing services provider in Melbourne, has been using the beta version of i4Tradies long before its official launch and believes that the Tradies software has been helping his team unleash profits like never before.
"We have already moved our entire customer database to i4Tradies. The transition has been smooth and straightforward," says Paul, owner of PAD Plumbing. "With our employees being able to stay connected to the main office and having access to customer data while on the go, has significantly improved our response rate as well as on–field efficiency," Paul adds.
While i4Tradies does not remain unrivaled in Australian Trades Services industry, it aims to differentiate its service by providing a holistic approach considering all potential stakeholders who may benefit from this next generation Tradies software. Complete transparency, unparalleled user experience and extraordinary customer support remain its strongest assets to date.
Currently, i4Tradies founding team is inviting investors to come forward and help finance a possible addition of more sophisticated features into the software while i4Tradies expand its reach beyond Australia, to countries like United Kingdom, Canada and the United States.
i4Tradies connects Trades Services (business owners), on-the-road tradies, and their customers with a single cloud-integrated job management software, accessible anywhere, anytime to help today’s tech-savvy consumers develop a stronger bond with the businesses they deal with. More information can be at www.i4Tradies.com.au